TERMS & CONDITIONS
Refund Policy
1. The refund policy states that refund requests will be honored only within 15 days from delivery.
2. If the refund request is raised after 15 days have passed, we will charge 30% for the proofreading and 50% for rework. The percentage is based on the total of file length or page count.
3. The refund policy is only valid for grade A (Excellent) and B (Good) audio or document files.
4. Before the refund request is raised, we first do another proofreading.
5. The refund request will be approved if the proofreading proves that the quality is below our standards. We will ask for revised copy from the client.
6. The refund policy is not valid for difficult quality audio and handwritten documents and rush orders.
7. The accuracy guarantee is not valid for difficult quality audio and handwritten documents and rush work. Rework is also not valid.
Steven Susan Meyer
I was referred by a business associate who had experienced your kind of service. Everything that I was told was true and even exceeded my expectations. Anticipate more translation work from me and from my friends as well.
David Weidman
While searching the internet I came across newyork-translation, no regrets since then. At their low price for a translation they delivered the document ahead of time. The text was very accurate and easy to understand. Good Job guys.
Gil Cortez
Our clients are mostly from different countries, we need our text to be translated from one language to another and at the soonest possible time. With your high quality service and quick conversion of translated document, I was able to reply to my clients instantly.
Don't worry. We don't spam :)
US : 1-888-535-5668 UK: +44-80-8238-0078 AUS: +61-1-8003-57380